Refund Policy

Refund Policy

At Bella Flori, customer satisfaction is very important to us.

Due to the perishable nature of flowers, all sales are generally final. However, if there is an issue with your order, please contact us within 24 hours of delivery.

We may offer a replacement or store credit when appropriate.

To help us resolve any issue quickly, please provide:
• Your order number
• Photos of the arrangement
• A brief description of the concern

Bella Flori reserves the right to evaluate each situation individually.